"Differentiation is the essence of everything; everything can be and is differentiable."

............the late Professor Theodore Levitt, legendary Marketing Scholar and former Harvard Business Review Editor.

Unlike the national payroll services bureaus, PlatformOne utilizes a fully integrated HR information system as the technology platform upon which we deliver all our administrative services. All our HR professionals are well trained on the inner workings of our HR system, and they utilize the technology platform to deliver better, more personalized service to our clients. We assign dedicated implementation and services teams to each client, resulting in better service. Those dedicated teams also answer calls from their assigned client's employees through "branded", client specific 800 numbers routed directly to them in PlatformOne service centers, resulting again in better service. The people who answer your calls in our service and support center are the same people who maintain your records, enter your data, know your policies, implement your procedures, and process and deliver your payroll on-time. Yes, like most service vendors, our frontline personnel are supported by various groups of shared service personnel at PlatformOne, from technical support to print and distribute. The difference in our service and support, compared to other vendors, is that you will never deal with our shared services staff directly - that is the job of the dedicated PlatformOne team that supports you directly. Before the implementation is complete, our dedicated team will know your policies and procedures as well as you do, and will begin making recommendations immediately for improvements, based on HR and IT best practices, their experience and their knowledge of the systems that support them -Lawson.

Another key advantage we have over the other options you are considering is that we enter our relationship with you already having an integrated solution, both people and technology, ready to implement on your first day. We have nearly 100,000 client personnel on virtually the same solution we will service you with. This advantage produces great value for your organization. Our implementations will be smoother, finish on time and within budget, and will be live in production within a couple of months. The focus on the implementation will be on your organization learning Lawson and on our staff learning your specific business requirements, your policies and your procedures.

While the national providers charge "extra" for each additional service, such as a new report, PlatformOne services are all included in one competitive fee.    

When you consider our integrated solutions, our dedicated service capabilities and our seasoned experience in HR, including a top-tier HRIS technology by Lawson, our systems infrastructure hosted by IBM, our HR business processes and our HR administrative services teams, PlatformOne is uniquely suited to successfully implement and service your organization's requirements.

The strength of our differentiation (a single, superior technology platform, personalized service, and the best value in the marketplace) has created who we are.

High Tech, High Touch, High Value - that's PlatformOne!